THE HAUSTAY DIFFERENCE
At Haustay Vacation Rentals, our top priority is ensuring the health and safety of our guests, property owners, staff, friends, family, and neighbors. We believe that a truly memorable vacation experience starts with peace of mind, and that means upholding the highest standards of cleanliness and sanitation. Every member of our team is committed to creating a safe environment where you can relax and enjoy your stay without worry. We have implemented rigorous cleaning protocols that go well beyond industry standards, incorporating recommendations from the CDC and other health authorities to prevent the spread of COVID-19 and other illnesses.
Our enhanced cleaning and sanitization procedures have been designed to leave no stone unturned. From the moment you make your reservation until you check out, every aspect of your vacation rental is subject to meticulous inspection and care. Our dedicated staff has received specialized training to ensure that all surfaces, fixtures, and high-touch areas are disinfected using hospital-grade cleaning products. This comprehensive approach guarantees that every property is maintained at peak cleanliness, so you can have confidence in the safety of your surroundings.
In addition to our strict cleaning routines, we have invested in innovative technologies and methods to further safeguard our guests. For example, many of our properties now feature contactless check-in processes, reducing unnecessary interactions while still offering personalized service. We are continuously reviewing and updating our protocols to align with the latest health guidelines and technological advances, ensuring that our safety measures remain at the forefront of the industry.
OUR VACATION RENTALS
Every vacation rental we offer is carefully selected for its quality, comfort, and adherence to our safety standards. Each property is thoroughly and professionally cleaned before a new guest arrives. Our cleaning teams use state-of-the-art equipment and follow detailed checklists to make sure no detail is overlooked. Whether you are staying in a cozy apartment or a spacious home, you can be assured that every room has been inspected and sanitized to create an environment that feels both welcoming and secure.
Our commitment to cleanliness extends beyond routine cleaning. We believe in proactive maintenance and continuous improvement. This means that our properties are not only cleaned to a high standard, but also regularly inspected for any issues that might compromise the health and comfort of our guests. Our housekeepers and maintenance teams are trained to identify potential risks and address them immediately, ensuring that every rental is in optimal condition.
OUR REFUND POLICY
Understanding that plans can change unexpectedly, Haustay Vacation Rentals offers a fair and transparent refund policy designed to give our guests added flexibility. If you need to cancel your reservation, we provide a 96% refund if the cancellation occurs more than 30 days before your scheduled arrival. For cancellations made more than 14 days in advance, guests receive a 50% refund. Unfortunately, cancellations made within 14 days of arrival are non-refundable. This policy reflects our commitment to balancing flexibility for our guests with the operational demands of maintaining high-quality vacation rentals.
At Haustay Vacation Rentals, we are proud of the steps we have taken to ensure that every guest enjoys a safe, comfortable, and worry-free stay. Our passion for excellence drives us to continually elevate our standards and adapt to new challenges in health and safety. Whether you are planning a family vacation, a business trip, or a romantic getaway, you can trust that every detail has been taken care of—so you can focus on making memories that last a lifetime.
